Associated Press writers Zeke Miller and Tara Copp in Washington, Kelvin Chan in London, Tom Krisher in Detroit and Freida Frisaro in Miami contributed to this report.Cars stop along a snowy road in Arlington, Virginia, on January 3. It was the latest headache for travelers in the U.S., who faced an even larger number of daily flight cancellations over the Christmas holiday due to a severe winter storm and a breakdown in crew-scheduling technology at Southwest Airlines. Passengers at airports in Chicago, Atlanta and elsewhere reported similar experiences.Įuropean flights into the U.S. “As I was up in the air, I got news from my friend who was also traveling overseas that there was a power outage,” said Macpherson, who was returning to Jacksonville, Florida, from Tasmania. Julia Macpherson was on a United flight from Sydney to Los Angeles when she learned of possible delays. “There is just a lot of frustration, a lot of confusion,” said Ryan Ososki, who was trying to fly from Washington, D.C., to California for a conference. Many said they had trouble finding out how long the delays would last. The FAA said in a 2020 report that it modernized the distribution of the notices through a standardized digital format that was to be completed in July of that year.Īs the extent of Wednesday’s breakdown became clear and airlines delayed more flights, passengers scrambled to rearrange trips.
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